Course curriculum

  • 1

    Welcome to the Award in Health and Social Care (MQF Level 4 | ECTS 24)

    • Assessments-Quizzes Terms and Conditions

  • 2

    MODULE 2 | Lesson 1 - Documentation in Healthcare

    • Documentation in Healthcare | Video Lesson

    • Documentation in Healthcare | Presentation

    • The 5 BIGGEST Benefits of EMRs and EHRs | Resources from Youtube

    • Why Electronic Medical Records? | Resources from Youtube

  • 3

    MODULE 2 | Lesson 2 - Documentation,Drug Administration and IV Fluids

    • Documentation,Drug Administration and IV Fluids | Video Lesson

    • Documentation,Drug Administration and IV Fluids | Presentation

    • 3 Observation, Reporting & Documentation | Resources from Youtube

    • Quality Documentation and Record Keeping | Resources from Youtube

    • Documenting Medication Administration | Resources from Youtube

    • Safe Medication Administration: Pharmacology | Resources from Youtube

    • A guide to recordkeeping requirements in drug administration | Resources from Youtube

  • 4

    MODULE 2 | Lesson 3 - Electronic Documentation in Healthcare

    • Electronic Documentation in Healthcare | Video Lesson

    • Electronic Documentation in Healthcare | Presentation

    • EMR vs EHR: What’s the Difference? | Resources from Youtube

    • Electronic Medical Record (EMR) Overview | Resources from Youtube

    • What Is EDI? An Overview | Resources from Youtube

    • Why electronic health records? | Resources from Youtube

  • 5

    MODULE 2 | Lesson 4 - Importance of Communication inThe Multidisciplinary Team approach

    • Importance of Communication in The Multidisciplinary Team approach | Video Lesson

    • Importance of Communication inThe Multidisciplinary Team approach | Presentation

    • Communication in Multidisciplinary Healthcare Teams | Resources from Youtube

    • VERBAL VS NON-VERBAL Communication | Therapeutic Communication | Resources from Youtube

    • Healthcare Communication | Resources from Youtube

    • How Effective Communication Can Save Lives in the Healthcare Settings | Resources from Youtube

    • Communication in Healthcare: Why It Matters | Resources from Youtube

  • 6

    MODULE 2 | Lesson 5 - Therapeutic Communication

    • Therapeutic Communication | Video Lesson

    • Therapeutic Communication | Presentation

    • Principles of Person Centred Care - CareTutor | Resources from Youtube

    • Managing Distressed Behaviour | Resources from Youtube

    • Dignity and Respect Sample course | Resources from Youtube

    • Therapeutic Communication Techniques Nursing | Resources from Youtube

    • Importance of Therapeutic Communication in Nursing - Research Paper Example | Resources from Youtube

    • Therapeutic Communication | Resources from Youtube

  • 7

    MODULE 2 | Lesson 6 - Conflict Resolution Techniques

    • Conflict Resolution Techniques | Video Lesson

    • Conflict Resolution Techniques | Presentation

    • Conflict Resolution in Healthcare | Resources from Youtube

    • Health Care Conflict Management | Resources from Youtube

    • Navigating through conflict management - Hospital dynamics | Resources from Youtube

    • Conflict Management Fundamentals of Nursing - Leadership | Resources from Youtube

    • Tips on Conflict De-escalation for Mental Health or Dementia Care Professionals | Resources from Youtube

  • 8

    MODULE 2 | Lesson 7 - Interprofessional Conflict

    • Interprofessional Conflict | Video Lesson

    • Interprofessional Conflict | Presentation

    • Health Care Conflict Management | Resources from Youtube

    • Interprofessional Conflict & Barriers: Influencing Factors and Tips for Educators | Resources from Youtube

  • 9

    MODULE 2 | Lesson 8 - Handover of the Patient

    • Handover of the Patient | Video Lesson

    • Handover of the Patient | Presentation

    • How to give a SBAR Handover | Resources from Youtube

    • Clinical Handover: "Death of the Scary Handover" | Resources from Youtube

  • 10

    MODULE 2 | Lesson 9 - Decision Making vs Problem Solving

    • Decision Making vs Problem Solving | Video Lesson

    • Decision Making vs Problem Solving | Presentation

    • Essential Elements of Shared Decision Making | Resources from Youtube

    • Shared Decision Making | Resources from Youtube

  • 11

    MODULE 2 | ASSIGNMENT

    • Module 2 - Assignment

  • 12

    MODULE 4 | Lesson 1 - Parameters of the Patient

    • Parameters of the Patient | Video Lesson

    • Parameters of the Patient | Presentation

    • Vital Signs | PDF File

    • Vital Signs Nursing: Respiratory Rate, Pulse, Blood Pressure, Temperature, Pain, Oxygen | Resources from Youtube

    • Vital Signs: Temperature, Pulse, Respirations & Blood Pressure - Clinical Skills | Resources from Youtube

    • Assessing Vital Signs: Pulse, Respiratory Rate, Blood Pressure, Temperature, Oxygen, Pain | Resources from Youtube

    • Vital Signs Measurement | Resources from Youtube

  • 13

    MODULE 4 | Lesson 2 - Anxiety Disorders

    • Anxiety Disorders | Video Lesson

    • Anxiety Disorders | Presentation

    • What is Acute Stress Disorder? (Traumatic Exposure) | Resources from Youtube

    • Posttraumatic stress disorder (PTSD) | Resources from Youtube

    • Obsessive compulsive disorder (OCD) | Resources from Youtube

    • Generalized anxiety disorder (GAD) | Resources from Youtube

    • Panic disorder | Resources from Youtube

  • 14

    MODULE 4 | Lesson 3 - Identifying Normal Attitudes And Behaviour Signs Of Physical And Emotional DisturbancesMODULE 4 | Lesson -

    • Identifying Normal Attitudes And Behaviour Signs Of Physical And Emotional Disturbances | Video Lesson

    • Identifying Normal Attitudes And Behaviour Signs Of Physical And Emotional Disturbances | Presentation

  • 15

    MODULE 4 | Lesson 4 - Observation of Patients and Assessments

    • Observation of Patients and Assessments | Video Lesson

    • Observation of Patients and Assessments | Presentation

    • Comprehensive Head-to-Toe Clinical Assessment: A Step-by-Step Guide For Nursing Students | Resources from Youtube

    • Clinical Skills: Observations | Resources from Youtube

    • Mental Health Assessment | Resources from Youtube

    • Mental Status Examination - Psychiatric Mental Health Nursing Principles | Resources from Youtube

    • Introduction to a Mental Health Assessment | Resources from Youtube

  • 16

    MODULE 4 | Lesson 5 - Risk Factorsfor Mental Health Conditions

    • Risk Factors for Mental Health Conditions | Video lesson

    • Risk Factors for Mental Health Conditions | Presentation

    • Risk Factors for Mental Illness | Resources from Youtube

    • What makes us vulnerable to poor mental health | Resources from Youtube

    • How Do You Recognize Mental Health Risk Factors? - Psychological Clarity | Resources from Youtube

  • 17

    MODULE 4 | Lesson 6 - Proactive and Reactive Strategies

    • Proactive and Reactive Strategies | Video Lesson

    • Proactive and Reactive Strategies | Presentation

    • Managing Challenging Behaviors: Proactive & Reactive Strategies That Work | Resources from Youtube

    • De-escalation Strategies for Healthcare Workers -Thursday Evening Series | Resources from Youtube

    • De-escalation Strategies for Healthcare | WEBINAR | Resources from Youtube

    • Calming & De-escalation Strategies | Resources from Youtube

  • 18

    MODULE 4 | Lesson 7 - Challenging Situations in Healthcare

    • Challenging Situations in Healthcare | Video Lesson

    • Challenging Situations in Healthcare | Presentation

    • The Collaborative Care Model | Resources from Youtube

    • Insights and strategies to manage difficult patient situations | Resources from Youtube

    • How To Handle Difficult Patients | Resources from Youtube

    • Agitated Patient Scenario - Simulation Center | NCH Healthcare System | Resources from Youtube

  • 19

    MODULE 4 | Lesson 8 - Delirium and Delirium Management

    • Delirium and Delirium Management | Video Lesson

    • Delirium and Delirium Management | Presentation

    • Training video: delirium in an older adult | Resources from Youtube

    • How Families Can Help Patients Experiencing Delirium | Resources from Youtube

    • Delirium - causes, symptoms, diagnosis, treatment & pathology | Resources from Youtube

    • Confusion vs Delirium vs Dementia | Resources from Youtube

  • 20

    MODULE 4 | Lesson 9 - Therapeutic Relationship

    • Therapeutic Relationship | Video Lesson

    • Therapeutic Relationship | Presentation

    • Therapeutic Communication Techniques Nursing | Resources from Youtube

    • Communication Skills: A Patient-Centered Approach | Resources from Youtube

    • Principles of Person Centred Care | Resources from Youtube

    • Managing Distressed Behaviour | Resources from Youtube

    • Dignity and Respect Sample course | Resources from Youtube

  • 21

    MODULE 4 | ASSIGNMENT

    • Module 4 - Assignment

  • 22

    MODULE 6 | Lesson 1 - Active LIstening and Its Role in Patient Care

    • Active LIstening and Its Role in Patient Care | Video Lesson

    • Active LIstening and Its Role in Patient Care | Presentation

    • The Crucial Role Active Listening Plays in Healthcare Customer Service | Resources from Youtube

    • The Power of Listening in Healthcare | Resources from Youtube

    • Listening to Patients Intently and Completely | Resources from Youtube

    • Actively listening for patient safety | Resources from Youtube

  • 23

    MODULE 6 | Lesson 2 - Barriers of Communication and how to overcome them

    • Barriers of Communication and how to overcome them | Video Lesson

    • Barriers of Communication and how to overcome them | Presentation

    • Listening to Patients Intently and Completely | Resources from Youtube

    • The Power of Listening in Healthcare | Resources from Youtube

    • Actively listening for patient safety | Resources from Youtube

    • Communication Barriers and Solutions | Resources from Youtube

    • Understanding communication barriers | Resources from Youtube

    • What Are Common Barriers To Effective Nursing Communication? | Resources from Youtube

  • 24

    MODULE 6 | Lesson 3 - Conflict Resolution through Effective Communication

    • Conflict Resolution through Effective Communication | Video Lesson

    • Conflict Resolution through Effective Communication | Presentation

    • Health Care Conflict Management | Resources from Youtube

    • Conflict Resolution in Healthcare | Resources from Youtube

    • Conflict Resolution Skills for Frontline Healthcare Staff | Resources from Youtube

    • Conflict Management Through Communication in Healthcare | Resources from Youtube

    • Handling Difficult Patients in the ER: Conflict Resolution Skills for Frontline Healthcare Staff | Resources from Youtube

  • 25

    MODULE 6 | Lesson 4 - Cultural awareness and sensitivity in healthcare communication

    • Cultural awareness and sensitivity in healthcare communication | Video Lesson

    • Cultural awareness and sensitivity in healthcare communication | Presentation

    • What is culturally competent healthcare? | Resources from Youtube

    • A Guide to Cross-Cultural Communication in Healthcare | Resources from Youtube

    • Cultural Competency In Health | Resources from Youtube

    • What Is Cultural Sensitivity In Communication? | Resources from Youtube

  • 26

    MODULE 6 | Lesson 5 - Documentation and Record keeping Best Practices

    • Documentation and Record keeping Best Practices | Video Lesson

    • Documentation and Record keeping Best Practices | Presentation

    • 11 Ways to Make Clinical Documentation Better

    • Maintaining best practice in record-keeping and documentation

    • Provider Minute: The Importance of Proper Documentation | Resources from Youtube

    • Quality Documentation and Record Keeping | Resources from Youtube

    • Clinical Documentation: Why it matters and how an electronic patient record (EPR) can support this | Resources from Youtube

  • 27

    MODULE 6 | Lesson 6 - Principles of Communication in Healthcare

    • Principles of Communication in Healthcare | Video Lesson

    • Principles of Communication in Healthcare | Presentation

    • Maintaining best practice in record-keeping and documentation | Resources from Youtube

    • Why it matters and how an electronic patient record (EPR) can support this | Resources from Youtube

    • How Effective Communication Can Save Lives in the Healthcare Settings | Resources from Youtube

    • Effective Communication in Healthcare Organizations | Resources from Youtube

    • Principles of effective communication in health and social care | Resources from Youtube

    • How To Communicate Effectively To Patients | Resources from Youtube

  • 28

    MODULE 6 | Lesson 7 - Patients Charter Malta

    • Patients Charter Malta | Video Lesson

    • Patients Charter Malta | Presentation

    • Introduction to the Charter of Patient Rights and Responsibilities - BSL | Resources from Youtube

    • Introduction to the Patient's Charter of Rights and Responsibilities | Resources from Youtube

  • 29

    MODULE 6 | Lesson 8 - The role of technology in enhancing communication

    • The role of technology in enhancing communication | Video Lesson

    • The role of technology in enhancing communication | Presentation

    • The role of technology in health care

    • How Digital Technologies Are Changing Health Care

    • Leveraging Technology for Better Healthcare Access and Communication | Resources from Youtube

    • Health care technology trends 2025: AI benefits, wearable use cases and telehealth expansion | Resources from Youtube

  • 30

    MODULE 6 | Lesson 9 - Verbal and Non-Verbal Communication Skills

    • Verbal and Non-Verbal Communication Skills | Video Lesson

    • Verbal and Non-Verbal Communication Skills | Presentation

    • How Effective Communication Can Save Lives in the Healthcare Settings | Resources from Youtube

    • How to Practice Non-Verbal Communication | Resources from Youtube

    • The power of communication in patient care | Barbora Mechúrová | Resources from Youtube

    • VERBAL VS NON-VERBAL Communication | Therapeutic Communication |Lecturio Nursing Fundamentals/Theory | Resources from Youtube

    • Clinical communication skills - Non-verbal communication consultation full version | Resources from Youtube

    • Effective Non-Verbal Communication Tips in Healthcare w/ Shelly O'Donovan | Resources from Youtube

    • Communication Skills for Caregivers | Resources from Youtube

  • 31

    MODULE 6 | ASSIGNMENT

    • Module 6 - Assignment